Terms of Service
Please read these terms carefully before using our website and purchasing our products.
Table of Contents
1. Acceptance of Terms
By accessing or using the VIZZER website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.
2. Age Restriction
By placing an order, you confirm that:
- You are of legal age to purchase vaping products in your jurisdiction
- You are not purchasing products on behalf of a minor
- You understand the potential health risks associated with vaping
We reserve the right to request age verification documentation before processing orders.
3. Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of unauthorized account access
We reserve the right to suspend or terminate accounts that violate these terms.
4. Product Information
We strive to provide accurate product descriptions and images. However, we do not warrant that:
- Product descriptions are complete, accurate, or error-free
- Colors and images display accurately on your device
- Products will meet your expectations
All e-liquids are intended for use with electronic cigarettes only. Misuse of products is at your own risk.
5. Pricing and Payments
All prices are in US Dollars ($) unless otherwise specified. We reserve the right to change prices at any time without notice.
Payment Methods Accepted:
- All payments are processed securely through PCI-compliant gateways
- We do not store full credit card information on our servers
- Prices do not include applicable taxes and shipping fees
- We reserve the right to cancel orders suspected of fraud
6. Shipping and Delivery
Please refer to our Shipping Information page for detailed shipping policies.
- Orders are processed within 1-2 business days
- Shipping times vary by location (3-10 business days)
- Free shipping on orders over $50 (domestic only)
- International shipping available to select countries
- Customers are responsible for customs duties and import taxes
We are not responsible for delays caused by carriers, customs, or events beyond our control.
7. Returns and Refunds
Eligibility for Returns:
- Returns accepted within 30 days of delivery
- Products must be unopened and in original packaging
- Due to health regulations, opened e-liquids cannot be returned
- Customers pay return shipping costs unless product is defective
Refund Process:
- Refunds processed within 5-7 business days after return receipt
- Original shipping costs are non-refundable
- Refunds issued to original payment method
- Store credit available as an alternative
8. Intellectual Property
All content on the VIZZER website is our property or licensed to us, including:
- Trademarks, logos, and brand names
- Product designs and packaging
- Images, graphics, and videos
- Text, descriptions, and blog content
- Website code and functionality
You may not reproduce, distribute, or modify our content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, VIZZER shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from product misuse
- Third-party claims against you
Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of France, without regard to conflict of law principles.
Any disputes arising from these terms or your use of the website shall be resolved in the courts of Paris, France.